This cute new addition to the family has nine bins like her cousin Lana and is showing a hearty appetite for working with the public. In spare time, Grabo enjoys gardening in her Florida Certified Yard.
Tuesday, July 19, 2011
Saturday, July 9, 2011
New Sorter Troubleshooting Guide Online
A new sorter troubleshooting guide is now available online. It is designed to allow users to diagnose problems with their sorter and library mate. You can find it at: http://staff.pbclibrary.org/rfid/sorter/index.htm
This is still in a beta version, so please forward any comments or corrections to: craned@pbclibrary.org
This is still in a beta version, so please forward any comments or corrections to: craned@pbclibrary.org
Tuesday, May 10, 2011
Sensor Issues - Clean them Away
Troubleshooting Tip!
Be sure to clean all the sensors on the sorting machine with the microfiber clothes. This includes the sensors that are in the Library Mate tunnel. There are three rows of sensors inside the tunnel. Lightly dust each one from inside to clean them. You will need to remove the cover plate from the back side of the Library Mate to clean the second and third rows. The first row can be cleaned from the front of the machine.
Cleaning is important because if a sensor gets dirty, it will think it is detecting items that are not there! This can cause the belt to engage when nothing is there or kick back items that the patrons insert.
So use that microfiber to clean your problems away!
Be sure to clean all the sensors on the sorting machine with the microfiber clothes. This includes the sensors that are in the Library Mate tunnel. There are three rows of sensors inside the tunnel. Lightly dust each one from inside to clean them. You will need to remove the cover plate from the back side of the Library Mate to clean the second and third rows. The first row can be cleaned from the front of the machine.
Cleaning is important because if a sensor gets dirty, it will think it is detecting items that are not there! This can cause the belt to engage when nothing is there or kick back items that the patrons insert.
So use that microfiber to clean your problems away!
Saturday, April 23, 2011
Here comes Trapper
Trapper (Sorter) Nelson is now hunting for books at the Jupiter Branch. He is working to get rid of a few bugs that followed him in out of the Everglades, but with a bit of mosquito repellent he should be as good soon.
Friday, April 15, 2011
April Check It Out Article
Have You Ever Had to Work with a Diva?
By Jennifer Gallagher, Circulation (Main/LAN)
Have you ever had to work with a diva? Or maybe you’ve encountered a rock legend? They have many demanding ways, expect you to adapt to suit them, and naturally they know they are something special.
Working here at the Lantana Road Branch has given me insight into what it must be like to work alongside a ‘star.’ In the last two months the staff members here have been getting to know the newest member in our workroom, affectionately named Lana. No doubts about it either, she definitely is a star. Lana is only one of a handful of sorting machines from Lyngsoe already installed at their permanent locations. Naturally, many people from around the System have stopped in to get a peek and see her in action. Visitors walk into the workroom and stop immediately in their tracks, fascinated with the mechanical diva. And don’t think that all this attention is going unnoticed by Lana herself.
Since Lana’s installation, she somehow learned how to command and make demands of staff. I blame it on all the attention she has been getting going to her head. Well … maybe her processor anyway. I suspect her highhanded ways won’t last much longer.
Her constant antics have staff running at her beck and call, trying to determine what may have upset her delicate sensibilities. Just because she is a machine doesn’t mean that she doesn’t believe she deserves a break once and a while either. When Lana wants her fifteen, she will take it and there is no stopping her.
Even with her antics, I must admit she is definitely something to behold, with her nine bins lined up along her length and the nearly constant sounds of the belts running and materials dropping into their designated bins. Patrons and staff alike are kept busy feeding materials through her scanners, attempting to sate her relentless appetite for work. Since her arrival we have been constantly attempting to test her in new ways to see how she can make our jobs faster and more efficient.
Lana assists us in the morning to process our items being sent out to other locations for holds. After we open she keeps up with the steady influx of returned items, neatly taking them off patron records and dumping them into bins to be shelved, or handled by staff in the case of unusual items she isn’t quite sure what to do with. When our route-ins arrive, we have found that she takes the laborious and time-consuming nature of processing the incoming materials to an almost light speed process in comparison. Doing route-ins by hand is quickly becoming passé.
Even the public is thrilled to have Lana here to serve them. Patrons are very enthusiastic about her wonderful customer service in giving them a receipt for their returned items; giving them peace of mind. Other patrons are equally thrilled to discover that returning their materials through the Library Mate means their items come off their records almost instantly. This means less waiting for them to check out another stack of DVDs or other materials.
Lana and the LAN staff are still adjusting to each other and finding new ways to work together in order to provide a better overall experience for the public. If you haven’t yet met Lana or one of her siblings, Wally (WEL) and Tex (HRR), I can assure you that one of their relatives will soon be gracing your branch and bringing the delight of working with a sorter to you.
By Jennifer Gallagher, Circulation (Main/LAN)
Have you ever had to work with a diva? Or maybe you’ve encountered a rock legend? They have many demanding ways, expect you to adapt to suit them, and naturally they know they are something special.
Working here at the Lantana Road Branch has given me insight into what it must be like to work alongside a ‘star.’ In the last two months the staff members here have been getting to know the newest member in our workroom, affectionately named Lana. No doubts about it either, she definitely is a star. Lana is only one of a handful of sorting machines from Lyngsoe already installed at their permanent locations. Naturally, many people from around the System have stopped in to get a peek and see her in action. Visitors walk into the workroom and stop immediately in their tracks, fascinated with the mechanical diva. And don’t think that all this attention is going unnoticed by Lana herself.
Since Lana’s installation, she somehow learned how to command and make demands of staff. I blame it on all the attention she has been getting going to her head. Well … maybe her processor anyway. I suspect her highhanded ways won’t last much longer.
Her constant antics have staff running at her beck and call, trying to determine what may have upset her delicate sensibilities. Just because she is a machine doesn’t mean that she doesn’t believe she deserves a break once and a while either. When Lana wants her fifteen, she will take it and there is no stopping her.
Even with her antics, I must admit she is definitely something to behold, with her nine bins lined up along her length and the nearly constant sounds of the belts running and materials dropping into their designated bins. Patrons and staff alike are kept busy feeding materials through her scanners, attempting to sate her relentless appetite for work. Since her arrival we have been constantly attempting to test her in new ways to see how she can make our jobs faster and more efficient.
Lana assists us in the morning to process our items being sent out to other locations for holds. After we open she keeps up with the steady influx of returned items, neatly taking them off patron records and dumping them into bins to be shelved, or handled by staff in the case of unusual items she isn’t quite sure what to do with. When our route-ins arrive, we have found that she takes the laborious and time-consuming nature of processing the incoming materials to an almost light speed process in comparison. Doing route-ins by hand is quickly becoming passé.
Even the public is thrilled to have Lana here to serve them. Patrons are very enthusiastic about her wonderful customer service in giving them a receipt for their returned items; giving them peace of mind. Other patrons are equally thrilled to discover that returning their materials through the Library Mate means their items come off their records almost instantly. This means less waiting for them to check out another stack of DVDs or other materials.
Lana and the LAN staff are still adjusting to each other and finding new ways to work together in order to provide a better overall experience for the public. If you haven’t yet met Lana or one of her siblings, Wally (WEL) and Tex (HRR), I can assure you that one of their relatives will soon be gracing your branch and bringing the delight of working with a sorter to you.
Thursday, March 24, 2011
Sorter Instructional Video
Steve Langerholc - Librarian I (WEL) - has produced an instructional video for the Induction Station and Library Mate. Click on the picture below to watch.
If the video does not load properly due to a Flash update error, you can view it on the WAN drive at: H:\WEL\SORTER VIDEO FOLDER
Meet Lana
Lana is online at the Lantana Road Branch. She has nine bins and a healthy appetite for books, movies, and music.
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